Privacy Policy – Smart Ink Store

Effective Date: 10/04/2025
Last Updated: 10/04/2025

At Smart Ink Store (“we,” “our,” or “us”), your privacy is of utmost importance. We are committed to protecting the personal information of all individuals who visit our website www.smartinkstore.com (“Website”) and purchase our products or services. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and what rights you have under applicable privacy laws in the United States and Canada.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Website and services.

1. About Smart Ink Store

Smart Ink Store is an independent, third-party eCommerce company specializing in the sale of printers and printing accessories for home and office use.

We are not affiliated, authorized, endorsed, or sponsored by any printer manufacturer or brand, unless explicitly stated on our Website.
All product names, images, logos, and trademarks displayed on our Website are the property of their respective owners. They are used solely for descriptive and representational purposes.
The same products may also be available directly from the brand owner’s official website or authorized dealers.
We do not claim ownership of third-party intellectual property featured on our Website.

2. Information We Collect

a) Personal Information

When you interact with us, we may collect the following types of personal information:

Contact Information: Name, email address, phone number, and shipping/billing address.
Payment Information: Credit/debit card details, billing information, and related transactional data (processed securely via third-party payment processors).
Account Information (if applicable): Login credentials, purchase history, saved preferences.

b) Non-Personal & Technical Information

IP address, browser type, operating system, device type, geolocation (approximate), and browsing behavior on our Website.
Data collected through cookies, pixels, or analytics tools to improve user experience and marketing.

3. How We Use Your Information

We collect and process your information to:

Process and fulfill orders (payment, shipping, returns).
Provide customer service and respond to inquiries.
Improve Website functionality and personalize your shopping experience.
Send transactional communications such as order confirmations, receipts, and updates.
Send promotional emails or offers (only with your consent; you may opt-out anytime).
Comply with legal obligations under U.S. and Canadian law.

We do not sell or rent personal information to third parties.

4. Data Security

We employ industry-standard administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. While we take every precaution, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and similar technologies for:

Session management and site functionality.
Analyzing traffic and usage patterns.
Delivering personalized content and targeted advertising.

You can manage or disable cookies through your browser settings, but some features of the Website may not function properly.

6. Third-Party Services

We may use third-party service providers for payment processing, shipping, analytics, or advertising.
These third parties have their own privacy policies, and we are not responsible for their practices.
We encourage you to review their policies before providing personal information.

7. International Data Transfers

If you access our Website from outside the United States or Canada, please note that your data may be transferred to and stored in servers located in North America. By using our Website, you consent to such transfer.

8. Your Rights

For U.S. Residents (Including CCPA – California)

You may have the right to:

Request disclosure of the categories and specific pieces of personal data collected.
Request deletion of your personal information (subject to legal exceptions).
Opt-out of the sale of personal information (Note: Smart Ink Store does not sell personal data).
Non-discrimination for exercising your privacy rights.

For Canadian Residents (PIPEDA)

You may have the right to:

Access the personal information we hold about you.
Request corrections or updates to your data.
Withdraw consent for marketing communications.
File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if concerns are unresolved.

To exercise these rights, please contact us (see Section 10).

9. Children’s Privacy

Our Website and services are intended for users 18 years and older. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will promptly delete it.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: support@smartinkstore.com
📞 Phone: +1 (XXX) XXX-XXXX
📍 Mailing Address: 304 Livingstone Ct NW, Edmonton, AB T6R 2T1

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page with the revised “Last Updated” date. We encourage you to review this page periodically.