Effective Date: 10/04/2025
Last Updated: 10/04/2025

At Smart Ink Store, we are committed to delivering your order quickly, safely, and at the best possible rates. This Shipping Policy explains how we process and ship your orders. By placing an order with us, you agree to the terms outlined below.

1. Processing Time

• Orders are typically processed within 1–2 business days after payment confirmation.
  
  
• Orders placed on weekends or holidays will be processed on the next business day.
  
  
• In case of delays due to high demand, stock availability, or unforeseen circumstances, we will notify you via email.
  
  

2. Shipping Methods & Delivery Time

We partner with reliable shipping carriers to ensure safe and timely delivery. Estimated delivery times:

• Standard Shipping (Domestic U.S. & Canada): 3–7 business days.
  
  
• Expedited Shipping: 1–3 business days (available at additional cost).
  
  
• International Shipping (if applicable): 7–14 business days (customs clearance may cause delays).
  
  

Please note: Delivery times are estimates and not guaranteed. External factors such as weather, courier delays, or customs processing may affect actual delivery times.

3. Shipping Rates

• Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method.
  
  
• From time to time, we may offer free shipping promotions (details will be mentioned on the Website or at checkout).
  
  

4. Order Tracking

• Once your order is shipped, you will receive an email with a tracking number and link to monitor your shipment.
  
  
• Tracking updates may take up to 24 hours to appear.
  
  

5. Shipping Restrictions

• We currently ship within the United States and Canada.
  
  
• International shipping may be available to select countries (contact our support team for details).
  
  
• We do not ship to P.O. Boxes, APO/FPO addresses, or restricted regions where shipping carriers cannot deliver.
  
  

6. Customs, Duties & Taxes (For International Orders)

• For shipments outside the U.S. and Canada, customers are responsible for any applicable customs fees, import duties, or taxes imposed by their country.
  
  
• Smart Ink Store is not responsible for delays caused by customs clearance.
  
  

7. Risk of Loss & Damages

• Risk of loss transfers to the customer once the order is handed to the shipping carrier.
  
  
• If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product. We will assist with a replacement or claim, as applicable.
  
  

8. Incorrect Addresses & Failed Deliveries

• Customers are responsible for providing accurate shipping information at checkout.
  
  
• Orders returned due to an incorrect or incomplete address may incur additional shipping charges.
  
  

9. Contact Us

For questions about shipping or to check your order status, please contact our support team:

📧 Email: support@smartinkstore.com
📞 Phone: +1 (XXX) XXX-XXXX